Important Legal Change from June 2026: Mandatory Withdrawal Button – Our Shop System Is Fully Prepared
Starting in June 2026, a new EU consumer protection regulation will come into effect, impacting all online shop operators. The EU Directive (EU) 2023/2673 requires a simplified withdrawal process. Germany is implementing this requirement through the new § 356a BGB.
What Does This Mean for Online Merchants?
- Every online shop must provide a clearly visible withdrawal button.
- The button must lead directly to a well‑structured, easy‑to‑complete withdrawal form.
- The goal is to make the withdrawal process as simple as possible for consumers.
Good News: Our Shop System Already Meets All Requirements
To ensure you do not have to deal with technical or legal adjustments, we have already fully integrated all new requirements into our shop system:
- Legally compliant withdrawal button available by default.
- Optimized placement for maximum visibility in the footer of the website.
- GDPR‑compliant withdrawal form including structured customer data capture.
- Automatic documentation in the customer account and admin area.
- Future‑proof updates for any further legal adjustments.
This means you need to make no technical changes – your shop will remain fully compliant after June 2026.
Why This Change?
The EU aims to ensure that the withdrawal process is at least as simple as the purchase itself. For merchants, this means clearer rules, more transparency, and reduced legal uncertainty.
We Keep an Eye on Legal Developments
We continuously monitor updates to EU regulations and national implementations and will adjust our system whenever necessary. This ensures your online shop remains up‑to‑date and compliant at all times.