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Data protection

Privacy Policy

Last updated: May 2026

We appreciate your visit to our website and your interest in our multi-vendor marketplace. The protection of personal data is very important to us. This Privacy Policy explains which personal data we process, for what purposes this processing takes place, and what rights you have regarding your personal data.

This Privacy Policy applies to the use of our website, marketplace platform, vendor areas, customer accounts, digital products, download areas, review systems, support functions, and all other digital services provided by us.


1. Controller

The controller responsible for data processing within the meaning of the General Data Protection Regulation (GDPR) is:

Fa. Zankoo.de
Owner: Daniel Schwieger
Stobraer Str. 47
99510 Apolda
Germany

Phone: +49 (0) 3644 6053168
Fax: +49 (0) 3644 5109995
Email: welcome@scriptfabrik.info
Website: www.scriptfabrik.de


2. General Information About Data Processing

Personal data means any information relating to an identified or identifiable natural person. This includes, for example, names, addresses, email addresses, phone numbers, IP addresses, order data, payment data, usage data, or any other information that can be associated with an individual.

We process personal data exclusively in accordance with applicable legal regulations, in particular the GDPR, the German Federal Data Protection Act (BDSG), the German Telecommunications Digital Services Data Protection Act (TDDDG), and other applicable privacy regulations.


3. Legal Bases for Processing

Personal data is processed in particular on the following legal bases:

  • Art. 6(1)(a) GDPR – Consent
  • Art. 6(1)(b) GDPR – Contract performance or pre-contractual measures
  • Art. 6(1)(c) GDPR – Compliance with legal obligations
  • Art. 6(1)(f) GDPR – Legitimate interests

Our legitimate interests include in particular:

  • secure and stable operation of the platform,
  • fraud prevention,
  • abuse prevention,
  • legal defense,
  • optimization of our services,
  • direct marketing where legally permitted.

4. Website Access and Server Log Files

When you visit our website, technical information is automatically transmitted from your browser to our server.

This may include:

  • IP address
  • date and time of access
  • visited pages and files
  • referrer URL
  • browser type and version
  • operating system
  • device information
  • hostname
  • status codes and error messages

Processing takes place to ensure the technical operation, security, stability, and integrity of the platform.


5. Customer Accounts and Registration

Certain features of our platform require the creation of a customer account.

During registration and account usage, the following data may be processed:

  • first and last name
  • email address
  • username
  • encrypted password
  • billing address
  • shipping address
  • phone number
  • order history
  • download history
  • communication data
  • login and security data

Processing is carried out for account management, contract fulfillment, communication, and security purposes.


6. Multi-Vendor Marketplace and External Vendors

Our platform operates as a multi-vendor marketplace. In addition to our own products and services, external vendors may also offer and sell products, services, and digital content through the platform.

When you place an order with an external vendor, personal data may be shared with that vendor as necessary for contract fulfillment.

This may include:

  • name
  • billing address
  • shipping address
  • email address
  • phone number
  • order details
  • payment status
  • shipping information
  • returns and complaint data

External vendors are independently responsible for their own data processing activities.


7. Vendor Accounts, Shop Packages, and Vendor Management

Vendors may operate their own shops on our platform.

The following data may be processed for vendor account management:

  • business or company name
  • contact person
  • business address
  • email address
  • phone number
  • tax information
  • VAT ID
  • bank details
  • payout information
  • contract and package data
  • product information
  • support and communication data

Processing is necessary for vendor account management, billing, payouts, communication, fraud prevention, and legal compliance.


8. Vendor Verification, KYC, and Security Checks

For platform security, fraud prevention, legal compliance, or payout verification, we may perform identity and verification checks.

This may include processing:

  • identity documents
  • business registrations
  • commercial register information
  • tax information
  • VAT identification numbers
  • address verification documents
  • bank verification data
  • payment and payout information
  • risk assessments

9. Orders and Contract Fulfillment

We process personal data necessary for the execution and fulfillment of orders and contracts.

This may include:

  • order information
  • product information
  • billing data
  • shipping data
  • payment information
  • returns data
  • complaint information
  • communication data

10. Digital Products, Downloads, and Licenses

Digital products may be offered on our platform, including software, scripts, plugins, digital licenses, templates, graphics, music, audio files, videos, eBooks, documents, API access, license keys, and downloadable content.

When purchasing or downloading digital products, the following data may be processed:

  • customer information
  • order data
  • download logs
  • license data
  • activation data
  • IP address
  • device information
  • download timestamps
  • security and anti-abuse information

Processing takes place for digital content delivery, license management, abuse prevention, and technical protection measures.


11. Product Reviews, Vendor Ratings, and Reviews

Users may review products, vendors, services, or digital content on the platform.

The following information may be processed and publicly displayed:

  • username
  • profile information
  • star ratings
  • review texts
  • product references
  • vendor references
  • publication timestamps
  • verified purchase labels
  • technical metadata

Reviews may be moderated, restricted, or removed in cases of abuse, spam, fake reviews, illegal content, hate speech, or manipulation attempts.


12. Cookies and Similar Technologies

Our platform uses cookies and similar technologies.

These may include:

  • essential cookies
  • session cookies
  • security cookies
  • analytics cookies
  • marketing cookies
  • affiliate tracking cookies
  • conversion tracking cookies

Essential cookies are required for platform functionality. Non-essential cookies are used only where legally permitted or with appropriate consent.


13. Affiliate Programs, Advertising, and Third-Party Content

Our platform may contain advertisements, affiliate links, partner programs, banner advertising, comparison calculators, and embedded third-party content.

This may include:

  • Check24 affiliate program
  • Tarifcheck affiliate program
  • VerticalAds
  • communicationAds
  • affiliate networks
  • banner advertising
  • iframes

When interacting with third-party content, personal data may be transferred to external providers.


14. Security Measures and Fraud Prevention

We use technical and organizational security measures to protect our platform, users, customers, and vendors.

This may include:

  • login monitoring
  • IP checks
  • device recognition
  • risk analysis
  • fraud prevention systems
  • spam protection
  • security monitoring

15. Automated Systems and AI-Based Processing

Automated systems or AI-supported technologies may be used to improve platform security, prevent abuse, moderate content, analyze risks, and provide recommendations.

Fully automated decisions with legal effects are carried out only where legally permitted.


16. Recipients of Personal Data

Personal data may be shared with:

  • external vendors
  • payment providers
  • shipping providers
  • hosting providers
  • IT service providers
  • tax consultants
  • legal advisors
  • authorities
  • advertising and affiliate partners
  • analytics providers

Data sharing occurs only where legally permitted, necessary for contract fulfillment, based on consent, or required by law.


17. Data Retention

Personal data is stored only for as long as necessary for the respective purposes.

Data may be retained:

  • for account management
  • for contract fulfillment
  • for legal retention obligations
  • for fraud prevention
  • for legal defense
  • for documentation purposes

18. Your Rights

Under applicable law, you may have the following rights:

  • right of access
  • right to rectification
  • right to erasure
  • right to restriction of processing
  • right to data portability
  • right to object
  • right to withdraw consent

19. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory data protection authority if you believe that the processing of your personal data violates applicable data protection laws.


20. Data Security

We implement technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

However, complete security of data transmissions over the Internet cannot be guaranteed.


21. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy where necessary due to legal, technical, or organizational changes.

The current version published on our website applies.


22. Contact

If you have any questions regarding this Privacy Policy or the processing of personal data, you may contact us at any time:

Fa. Zankoo.de
Owner: Daniel Schwieger
Stobraer Str. 47
99510 Apolda
Germany

Email: welcome@scriptfabrik.info